Terms and Conditions

Order Fulfillment
Orders are typically filled within 48 hours of placement, sometimes sooner. Orders received by 2 PM EST are usually filled the same day.

Returns
Any unopened, unwanted merchandise may be returned to us for a refund minus the original shipping charges within 30 days of order submission. spygame.com, llc is committed to providing fast and reliable processing of your order. However, we are a small company and we begin processing your order almost immediately. This short processing window makes cancellations of orders difficult. Please read further for details regarding returns.

Orders Refused By Customer
Any orders "Refused" by the customer that are returned to us will be charged a fee of $4.95 for return shipping charges.

Return Shipping Charges
Return shipping charges are the responsibility of the customer except in the case of defective merchandise or a shipping error.

Open-Box Returns

Any "open-box" returns (where the outside plastic wrap has been removed) will be assessed a $7.50 restocking/repackaging fee to account for re-inspection and re-packaging of the returned goods.

Exceptions to the Open Box Return Policy

We cannot accept returns of any  product in which the interior contents (such as the decks of cards and/or the passports) have been opened or removed from their plastic shrink wrap.

 

 

 

 

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Privacy Policy / Home Page / About Us / SPIES&SPOOKS/Spies and Spooks ®©™ GAME,
Patent and Trademark pending. Game literary idea copyright 1990 © Steven R. Burt,
Game design/graphics copyright © Lucas R. Visser 1990 - both copyrights renewed 2009.